Replacement Policy

Shop Stress Free with our No Questions Asked Replacement Policy

When you buy from our website, you are assured of a great shopping experience. We ensure all necessary care is taken when we ship your products to you. However, if due to an unforeseen event, you are not happy with what you have received, we offer you easy replacements.

Your order qualifies for a free 7 day replacement in the following circumstances:

1. You have received incomplete order:

1. You want to cancel your order: All orders placed before 1:00 AM (IST) are shipped the same day. All other orders placed after that are shipped the next business day.

Though we would be a little sad, if for any reason you would want to cancel your order, kindly email or call our customer care during business hours to raise your request. Order cancellation is subject to shipment status. Refund of cancelled prepaid orders will be processed within 7 working days.

2. You have received incomplete order:

We take utmost care while preparing your shipment to make sure it reaches you in the best shape despite multiple handling while in-transit.

However, unfortunate shipment damages cannot be ruled out and we apologise for the inconvenience caused. Kindly email us the order number and we will send a replacement order—free of cost.

3. You have received incomplete order:

If you have ordered multiple items, they may arrive as separate shipments depending upon the number of items in your order.

However, in case you have not received all the ordered items, kindly email us your concern with your order number and we will ship the missing items the same day.